Connectivity issues

When you use asynchronous (default) connection mode and there is a problem with the connection to Neptune servers (e.g. caused by Internet connectivity issues), the Neptune Client Library will try to re-establish the connection in the background.

When your run is finished and the connection has not been reestablished in the last 5 minutes, Neptune will make sure that all the unsuccessful tracking calls are stored on the local disk and will kill the synchronization thread. As in offline mode, the tracked data from the local disk can be uploaded later via neptune synccommand.