Getting help
If you got stuck or simply want to talk to us about something here are your options (in the preferred order :))
Perhaps the answer to your question is already there!
See how to get your problem solved in the Video Tutorials.
You can always talk to us!
Click on the blue message icon in the bottom-right corner and send a message. A real person will talk to you ASAP (typically very ASAP).
Preferred topics:
“Can’t find it anywhere: can I do XYZ?”
bugs and feature ideas (that you don’t want to discuss too much)
feedback about the tool
questions about the product
You can submit bug reports, feature requests or PRs with improvements directly to our neptune-client repository.
You can just shoot us an email at [email protected]
