Troubleshoot

You may experience issues while working with Jupyter Notebooks and Neptune. The following presents possible solutions to some of the issues.

I can’t see the Connect to Neptune button. What do I do?

Make sure you have installed the Notebook extension:

pip install neptune-notebooks

then enable the extension for your Jupyter:

jupyter nbextension enable --py neptune-notebooks

Don’t forget to install Neptune client:

pip install neptune-client

For more details, see Installing neptune-notebooks.

How do I enable the Notebook extension in my Jupyter?

Enable extension for your Jupyter:

jupyter nbextension enable --py neptune-notebooks

I do not know where my Notebook was uploaded. How do I check it?

  1. In Jupyter, click Connect to Neptune.

  2. Click Checkpoint.

  3. Bottom drop-down is your current project.

Where is NEPTUNE_API_TOKEN?

  1. Log in to Neptune.

  2. In the upper right corner of the UI, click the avatar, and then click Get API Token to copy the token to the clipboard.

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My integration does not work, but it worked well previously. What do I do?

Most likely, you restarted the kernel.

If that is the case, the experiments are not associated with the notebook.

In Jupyter, click Activate.

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